Spa City is a premium hot tub retailer for the UK and Ireland. Our business model places emphasis on quality products at affordable prices meaning that our hot tubs are accessible to all. The heart of our business is our customers and we focus heavily on making their experience with us as premium as our products. Spa City believe you should not have to pay extra for luxury and our business model is simple, we don't believe in hefty overheads in our business and we aim to keep it that way. We also work on a high volume, low margin ethos, ensuring that our prices are the lowest they can be. Everything you will need to know about purchasing and maintaining a brand new luxurious hot tub is detailed on our website and we are that confident we won't be beaten on price.
Safety, Reliability & Customer Service
When we delivery and install your hot tub, we ensure that all the necessary paperwork is in place prior to installation. We will install your hot tub using the industry leading equipment to ensure that all is installed correctly.
We pride ourselves on delivering a significant customer service. You can be sure that your purchase will be handled by a competent hot tub technician, and this service will not end when the hot tub is blowing bubbles! You can contact our after sales team during our working hours at anytime and you can be sure that any queries will be handled at the same level as pre-sale! All of our products come with a warranty on all parts, so you can be sure that if something isn't working quite as you would like to & we cannot find a diagnosis over the phone, then you can book one of our customer care engineers to visit your site to take care of that for you. You can be sure that you are being sold a reliable product which will last.