Spa City warrants to the original consumer purchaser ("you") the following about your new hot tub, when purchased directly from HotPriceTubs or an approved Dealer. 10 Year No Leak Shell Warranty. All other components are listed below and warranted for 3 years, unless stated otherwise
* Components Warranted For 3 years
Stainless Steel & Structural Warranty
Bluetooth & Speaker System
Rigid & Flexible Pipe work
For the avoidance of any doubt, please call your sales agent to verify warranty policy on any other components.
Extent Of Warranty
This warranty extends only to the original consumer purchaser of the hot tub when purchased and originally installed within the boundaries of the United Kingdom including Northern Ireland.
This warranty begins on your delivery date of the hot tub, but in no event later than the warranty period.
This warranty terminates upon any transfer of ownership, or if the hot tub is installed or relocated outside the boundaries of the installation premises.
Except as described above, this warranty does not cover defects or damage due to the following:
normal wear and tear
accident/acts of God
Use of an accessory not approved by dealer,
Failure to follow your Owner's Manual,
Repairs made or attempted by anyone other than an authorized representative of Spa City - Alteration includes, but is not limited to, any component or plumbing change, or electrical conversion.
To make a claim under this warranty, contact spa city AfterSales. You must give us written notice of any warranty claim, along with a copy of your original purchase receipt indicating the date of the purchase, within ten (10) days of the time you discover the claim. We reserve the right to inspect the malfunction or defect on location. Spa city or its Authorised Service Agent will replace any defects covered by this warranty. Except as described herein, you will not be charged for parts, or the freight costs for parts necessary to repair the hot tub for defects covered by this warranty.
Validation Of Warranty
It is the responsibility of the customer to validate any warranty offered within 14 days of delivery on our website. Any warranties that are not validated during this timescale will not be honoured.
This Warranty Does Not Affect Your Statutory Rights